North Carolina Justice Academy

North Carolina Department of Justice

Verbal Judo: Tactical Communication for the Criminal Justice Professional


Please check our "Available Training" page for the most current status of the course.

Who Should Attend:

This course is designed for criminal justice professionals seeking to expand on their tactical communication skills to further preserve law and order while maintaining their own and the public's safety.

Course Goal:

To provide the student with the technical and practical skills needed to use "Presence of Words" to calm difficult people who may be under severe emotional or other influences, redirect the behavior of hostile people, diffuse potentially dangerous situations, perform professionally under all conditions and achieve the desired outcome in an encounter.

Course Objectives:

The student will be able to achieve the following objectives in accordance with the information received during this course of instruction:
The Profession

 ♦ Goals of the Course/Traits of a Professional
 ♦ Goal of Law Enforcement /Intervention/Force Options
 ♦ Mushin/Three kinds of People
 ♦ Contact Professional/Know your Weaknesses
 ♦ The Art of Representation
Tactical Theory
 ♦ Active Listening/First & Second Street Truths
 ♦ Third Street Truth
 ♦ Pace, Pitch and Modulation
 ♦ Voice and Other Non-verbals Must Harmonize
 ♦ The Body Can't Lie, but 90-90% Can
 ♦ R.A.M./R.A.P./R.A.T./R.A.C.
Tactical Application
 ♦ Verbal Karate vs. Verbal Judo
 ♦ Five-Step Pattern Diagram
 ♦ Five-Step "Hard Style"
 ♦ Tactical 8-Step pattern
 ♦ Arts of Translation & Meditation
 ♦ L.E.A.P.S. Concept
 ♦ Five Types of Questions
 ♦ Paraphrasing
 ♦ The Four Appeals
 ♦ Domestic kata
 ♦ S.A.F.E.R. Concept


This course employs classroom instruction, open discussion and practical exercise.

Course Requirements:

Attendance is required for all class sessions. In order to satisfactorily complete this course, the student must participate in all class discussions and activities and obtain a minimum score of 70% on a written test to be given at the conclusion of the course.


Register for ALL NCJA classes (online, traditional and web-based) on our North Carolina Justice Academy Training Portal. After signing in to the portal, you can view ALL available classes. If you don’t have a portal account, instructions for creating one are located here.



Course Coordinator:

Carlton Joyner

Length of Course:

Two days - 16 hours 



 CICP Credit