North Carolina Justice Academy

North Carolina Department of Justice

Investigating Crimes in Long-Term Care Facilities: Voiceless Victims

Please check our "Available Training" page for the most current status of the course. 

Who Should Attend:

Patrol officers, investigators, and other law enforcement personnel.

Course Goals:

To provide law enforcement personnel with updated information, improved knowledge and communication techniques regarding unique situations and challenges which may present themselves in a long-term care setting.

Course Objectives:

The student will be able to:

► Identify and distinguish between the various types of long-term care facilities. 
► Identify and describe in writing, the regulatory agencies that oversee long-term care facilities.
► Given basic information, describe aspects of the normal aging process, and list common challenges faced by older adults, especially related to communication and potential victimization.
► Utilize and develop additional skills and techniques learned in class to enhance their efforts of interaction or interviewing of residents in a long-term care facility.
► Understand and explain in writing the fundamental principles of law regarding personal decision-making which includes Powers of Attorney and Guardianship.
► Identify in writing the ways that law enforcement officers can obtain a medical record without violating HIPAA.
► Explain the role of Adult Protective Services regarding allegations of abuse, neglect, and exploitation.
► Identify and list the elements of the crimes designed to protect the elderly and disabled.


The course employs lecture, discussion, and hands-on skill practice.

Course Requirements:

Attendance is required at all class sessions. Patrol officers must bring their uniforms, and investigators must bring their duty attire for final day of class.


Register for ALL NCJA classes (traditional classroom and online) on our  North Carolina Justice Academy Training Portal. After signing in to the portal, you can view ALL available classes. If you don’t have a portal account, instructions for creating one are located here.


Course Coordinator:

Course Instructors:

Kathryn Lanier - Ombudsman Program Specialist - NC Division of Aging and Adult Services
LeShana Baldwin - APS Consultant
 ­NC Division of Aging and Adult Services

Sharon Wilder - State Long Term Care Ombudsman - NC Division of Aging and Adult Services

Doug Thoren - Assistant Attorney General - NC Department of Justice -
Medicaid Fraud Investigation Unit

Length of Course:

Two days - 16 hours

 CICP Credit