North Carolina Justice Academy

North Carolina Department of Justice

Community Oriented Policing

Please check our "Available Training" page for the most current status of the course. 

Who Should Attend:

This course is intended for sworn and non-sworn personnel who will be actively engaged in community policing initiatives within their agency. While much of the course content focuses on the delivery of police service by sworn officers, all departmental personnel responsible for dealing with the public can benefit from this course.

Course Goals:

This course will familiarize law enforcement officers and other personnel with the philosophies and concepts of community oriented and problem-solving policing.

Course Objectives:

The student will be able to:

 - State why change is necessary in the law enforcement community.
 - Define community policing.
 - Define public value.
 - Name the three main components of community policing.
 - State the duties of the community police officer.
 - Explain the benefits of community knowledge and cultural awareness.
 - Identify the skills needed to be a successful community police officer.
 - List the steps involved in successfully marketing community policing. 
 - Explain the S.A.R.A. problem-solving model and how to implement it.
 - Explain the Crime Measurement Index (CMI).
 - Explain the difference between P.O.P. and C.O.P. 


This course employs lecture, class discussion, demonstration and practice.

Course Requirements:

  • Students should be familiar with Microsoft Word and Microsoft PowerPoint software applications.
  • Attendees should bring a jump drive for storing course work.
  • Students are expected to present a 30 - 35 minute group presentation on the S.A.R.A. problem-solving model. 
  • Students should bring and wear court attire or their duty uniform for the last day of class for their group presentation assignment.


Register for ALL NCJA classes (traditional classroom and online) on our  North Carolina Justice Academy Training Portal. After signing in to the portal, you can view ALL available classes. If you don’t have a portal account, instructions for creating one are located here.



Course Coordinator:

Carlton R. Joyner

Length of Course:

Three days - 24 hours