North Carolina Justice Academy

North Carolina Department of Justice

Basic Hostage and Crisis Negotiations

Please check our "Available Training" page for the most current status of the course.

Who Should Attend:

Officers assigned to a negotiation team, or who may otherwise be put into a hostage/crisis negotiator role. 

Course Goal:

The Basic Hostage and Crisis Negotiations course is presented in a five day format consisting of both lecture and scenario-based training. This course is designed for the new negotiator or any negotiator wanting to brush up on their crisis intervention skills. An emphasis will be placed on theory application of accepted practices through practice, role-play and scenario-based training. Upon successful completion of this course, the students will leave with the fundamental skill sets of crisis and hostage negotiation techniques.

Course Objectives:

At the end of this course, the student will be able to: 
  • List ten high risk negotiation indicators.
  • Discuss effective methods in Crisis and Suicide Intervention. 
  • Identify the steps necessary within “The Negotiation Process.” 
  • Be able to list and apply Active Listening Techniques. 
  • State advantages of the passage of time. 
  • Demonstrate the fundamentals of crisis negotiations through tabletop discussions and scenarios. 


To maximize time and retention of knowledge, this course will utilize lectures, discussions, demonstrations, tabletop exercises and scenario based training. 


  1. Register for ALL NCJA classes (online, traditional and web-based) on our North Carolina Justice Academy Training Portal. After signing in to the portal, you can view ALL available classes. If you don’t have a portal account, instructions for creating one are located here.

  2. Supplying a letter of support from your supervisor. Preference will be given to officers with three or more years of experience as a sworn officer. 




Course Coordinator:


Length of Course:

Five days - 40 hours



CICP Credit