North Carolina Justice Academy

North Carolina Department of Justice

How to Survive Your First Three Minutes in An Interview

Please check our "Available Training" page for the most current status of the course. 

Who Should Attend:

Investigators and other persons responsible for investigating/ interviewing those suspected of committing a crime.

Course Goal:

To provide insight into understanding phatic phase of the interview and the importance it plays in the conduct and subsequent interview outcome.  

Course Objectives:

At the conclusion of this training the student will be able to:
> Identify the six elements of the phatic phases of communication.
> Relate each of the six elements to the success of the interview outcome.
> Demonstrate the application of the six elements during the phatic phase of the interview.


This course employs lecture/discussion and practical exercises.

Course Requirements:

Attendance of 100% is required at all class sessions.  Students are required to participate in all practical exercises.  

Special Concerns:

This is a vendor course for which a $75 fee is charged for attendance.  Mr. Rabon will accept cash, credit card or a money order from students attending the course.  He does not accept purchase orders. Students wishing to pay the fee in advance may send payment directly to:
Don Rabon
191 Sweetgum Trail
Hendersonville, NC 28739
Class will begin at 8:00 am unless otherwise directed by the instructor.  It is recommended participants have successfully completed a previous course on interview training prior to enrolling in this course.


  1. Register for ALL NCJA classes (online, traditional, web-based) on our North Carolina Justice Academy Training Portal. After signing in to the portal, you can view ALL available classes. If you don’t have a portal account, instructions for creating one are located here.
  2. This is a vendor course for which a $75 fee is charged for attendance. Please see information above.



Course Coordinator:

Casson Reynolds
Instructor: Don Rabon

Length of Course:

One (1) day