Telecommunicator Update
Page Last Updated October 14, 2011
The Sheriffs' Education and Training Standards Commission approved in-service training requirements which will be implemented January 2012. These rules include the following annual requirements:
Telecommunicator (16 hours)
Required Topics:
Career Survival for Telecommunicators: Social Networking and Digital Communications (4 hrs)
Legal Update for Telecommunicators (4 hrs)
Topics of Choice:
Overcoming Negativity in the Communications Center (2 hrs)
Handling Calls From Special Populations (2 hrs)
The Telecommunicator's Role in Officer safety (4 hrs)
Managing Domestic Violence Calls (2 hrs)
The Telecommunicator's Responsibilities for Fire/EMS (2 hrs)
Lesson plans will be available on the Web beginning October 15, 2011. If you are an agency head, school director, or instructor, email Susan Gillis to obtain the In-Service lesson plans on the web. Video clips cannot be obtained directly from the website.
CONTACT KITTY PEAK IN THE NCJA LIBRARY AT 910-525-4151, EXT. 257 TO BORROW A CD TO COPY THE VIDEO CLIPS OR PURCHASE THE IN-SERVICE TRAINING PACKAGE THROUGH THE NCJA BOOKSTORE.
The NCJA Audio-visual Library will have CDs/DVDs for loan. The only cost will be return postage. Trainers/administrators are permitted to save the materials and to copy and duplicate as needed.
For More Information, contact Susan Gillis at sgillis@ncdoj.gov or at 910-525-4151.